Client: Mars NZ
Title: DentaStix SelfieSTIX
Media: mobile, digital b to c, innovation
Country: New Zealand
Date Of Campaign: august 2017
Background: Pedigree DentaSTIX sits in a saturated, fast-growing treats & care market, where brand loyalty continues to decline. Often considered an incremental purchase and a ‘functional’ treating product, we needed to find a PR-friendly way to encourage customers to pick up the Pedigree’s DentaSTIX product over competitors, shifting perception of DentaSTIX to a ‘positive’ treating product. The brief was to create a value-add; to create meaningful moments between dogs and their owners; to drive repeat purchase of the DentaSTIX product.
Idea: To demonstrate the irresistibility of Pedigree DentaSTIX, we created SelfieSTIX. A specially designed phone accessory that attaches DentaSTIX to your phone, so you can capture the perfect dog selfie. To accompany the clip, we created an app that took dog selfies and added fun filters to them. Facial recognition in humans is straightforward. But with the extreme variation in dog faces, the technology is much more sophisticated. This is the first time it has been used on dogs successfully.Pedigree DentaSTIX sat within the smaller ‘functional’ treating segment within a fast-growing care and treats category, but Pedigree wanted to relaunch DentaSTIX so it would cross over into ‘positive’ treating as well. By creating a mobile-first brand experience that had a strong presence in social media, we were able to give DentaSTIX social currency as a treat. Our audience were all dog owners, with a slightly younger skew, targeting those who were already in the habit of sharing pictures of their dogs.Traditional media asked people to click through to purchase DentaSTIX and get their free SelfieSTIX online, or in store. The SelfieSTIX clip and app drove repeat purchase of DentaSTIX and encouraged people to share their perfect dog selfies in social media with #PedigreeSelfieSTIX.
Results: SelfieSTIX and the accompanying app not only encouraged people to share their perfect doggy pics, it also encouraged repeat purchase of Pedigree DentaSTIX.Across social platforms, the campaign had over 2.1 million interactions. The campaign achieved 3.5 million engagements, a 24% increase in sales and one quarter of the country’s dog owners redeemed SelfieSTIX.